Cancellation, Exchange & Refund Policy
Any booking done on the www.richachaturvedi.in platform or through our other promotional platforms like the landing page, whatsapp promotions, all social media platforms cannot be exchanged, cancelled or refunded. Please make sure you check all the details – time, topic, consultation, coach name, workshop name etc properly before you make the payment. We do not have the scope of cancellation and refund of the money once you book any kind or any format of the one to one consulting or group consulting /workshop or knowledge sharing session hosted through our platform.
In case of any cancellation or rescheduling of any online or offline event or any format coaching session due to any unforeseen and unavoidable circumstances, by the Coaches or Course Facilitators, we would give you the option to take a refund of the fee paid for the said sessions or events or to ask for participation in any similar one -to -one or group session at a later date.
We also suggest You to read all other Terms and Conditions as mentioned in our T&Cs Page on the platform. Once you do any booking on the platform after ticking the checkbox of Terms & Conditions, we would assume that you would have read and understood all the Terms and Conditions applicable to any transaction through our platform www.richachaturvedi.in
MEMBERSHIP FEES AND RENEWALS CHARGES
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Membership payments are collected in advance at the time of subscribing the membership plan selected by you, either monthly or annually as the case may be. In order to provide continuous service, by default the Website automatically renews all paid subscriptions on the date such subscriptions expire; however, at any time, members may set their paid subscription to no longer renew. Members whose accounts are not renewed on the subscription expiry date are automatically removed from the directory.
We communicate renewal periods to you over an email, before you finalize the purchase of your subscription, and upon confirmation of purchase. By entering into this Agreement, you acknowledge that your account will be subject to the above-described automatic renewals. We will automatically bill your credit/debit card and issue a payment confirmation email each pay period. We reserve the right to modify the fees and charges and to introduce new charges at any time, upon at least THIRTY (30) DAYS prior notice to you, which notice may be provided by e-mail.
If you cancel your account prior to the expiration date of your account, the changes to your account will take effect immediately, you won’t be charged again, and you will no longer be eligible for a refund. Fees for other services will be charged on an as-quoted basis. All prices quoted are in Indian Rupees
NON-PAYMENT AND SUSPENSION
If your membership subscription is set to renew and becomes delinquent (falls into arrears) for more than FIFTEEN (15) DAYS, we will downgrade your Membership to the basic package and remove you from the directory. To reactivate your account and to re-enlist your services in the directory, you may do so at any time by subscribing to any of the Membership Plans.
You agree to provide us with complete and accurate billing and contact information. You agree to update this information within THIRTY (30) DAYS of any change to it. If the contact information you have provided is false or fraudulent, we reserve the right to terminate your Coach membership.